RETURNS POLICY
RETURNS WILL BE PROCESSED WITHIN 7-10 DAYS OF RECEIPT.
YOU WILL BE NOTIFIED VIA EMAIL ONCE YOUR REFUND HAS BEEN APPROVED IN OUR SYSTEM.
IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, YOU MAY RETURN ITEMS WITHIN 30 DAYS OF ORIGINAL PURCHASE.
TO QUALIFY FOR A MERCHANDISE REFUND, ITEMS MUST BE RETURNED IN ORIGINAL, UNUSED CONDITION, IN ORIGINAL PACKAGING AND TAGS ATTACHED.
PLEASE CHOSE CAREFULLY WHEN DESIGNING CUSTOM BOARDSHORTS AS WE DO NOT OFFER RETURNS OR EXCHANGES UNLESS THE PRODUCT FAIL TO MEET A CONSUMER GUARANTEE.
SOME OF OUR GOODS COME WITH A GUARANTEE OR WARRANTY FROM THE MANUFACTURER AGAINST DEFECTS. OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE UNITED STATES OF AMERICA CONSUMER LAW.
YOU ARE ENTITLED TO A REPLACEMENT OR REFUND FOR A MAJOR FAILURE AND COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE.
YOU ARE ENTITLES TO HAVE THE GOODS REPAIRED OR REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE.
WE WILL ASSESS A WARRANTY CLAIM IN ACCORDANCE WITH YOUR LEGAL RIGHTS, UPON RECEIPT OF A PROOF OF PURCHASE AND INSPECTION OF THE RETURNED GOOD.
IT IS A CONDITION OF SALE THAT GOODS ARE NOT RESOLD FOR COMMERCIAL PURPOSES AND THAT GOODS ARE RETURNED TO THE COUNTRY FROM WHICH THEY WERE PURCHASED.
ALL ELIGIBLE ITEMS RETURNED FOR REFUND MUST BE RETURNED IN THE ORIGINAL CONDITION WITH TAGS ATTACHED (UNLESS FAULTY).
ANY PACKAGED GOODS MUST BE RETURNED WITH THE PACKAGING IN ITS ORIGINAL CONDITION OR MAY NOT BE ACCEPTED (UNLESS FAULTY).
WHEN TRYING ON FOOTWEAR WE ADVISE USING A CLEAN SURFACE AS SHOES WITH MARKED OR DIRTY SOLES MAY NOT BE ACCEPTED FOR RETURN.
PLEASE ENSURE ALL RETURNED CLOTHING ITEMS ARE FREE FROM MARKS, STAINS AND RIPS AS THEY MAY NOT BE ACCEPTED FOR RETURN IF RECEIVED DAMAGED (UNLESS FAULTY). NOTE: ONLINE PURCHASES CANNOT BE RETURNED TO A STORE OR DROPPED OFF IN PERSON TO ANY OFFICE OR WAREHOUSE.
ONLINE PURCHASES MAY ONLY BE RETURNED BY SENDING THEM TO THE RETURNS ADDRESS AS PER THIS PROCESS.
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US AT HELLO@CLUTCHWALLET.XYZ